High utilisers of emergency departments: the profile and journey of patients with mental health issues

2021-09

Casey, Melissa

Perera, Dinali

Enticott, Joanne

Vo, Hung

Cubra, Stana

Gravell, Ashlee

Waerea, Moana

Habib, George

Re-presentation rates

complex patients

cost-benefit analysis

diagnoses

emergency department presentations

patient journey map

Journal Article

0000-0001-6661-2665

0000-0002-4480-5690

10.1080/13651501.2021.1904998

Frequent presenters to the Emergency Department (ED) are known to have complex physical, behavioural and social needs. The study aimed to analyse the system's behaviour to generate new insights into ED high utilisers with complex mental health issues.

link

Casey, M., Perera, D., Enticott, J., Vo, H., Cubra, S., Gravell, A., Waerea, M., & Habib, G. (2021). High utilisers of emergency departments: the profile and journey of patients with mental health issues. International Journal of Psychiatry in Clinical Practice, 25(3), 316-324.

International Journal of Psychiatry in Clinical Practice