Austin Health

Title
Amplifying patient voices amid pandemic: Perspectives on tracheostomy care, communication, and connection.
Publication Date
2022-06-07
Author(s)
Pandian, Vinciya
Hopkins, Brandon S
Yang, Christina J
Ward, Erin
Sperry, Ethan D
Khalil, Ovais
Gregson, Prue
Bonakdar, Lucy
Messer, Jenny
Messer, Sally
Chessels, Gabby
Bosworth, Barbara
Randall, Diane M
Freeman-Sanderson, Amy
McGrath, Brendan A
Brenner, Michael J
Subject
Advocacy
Anxiety
COVID-19
Caregivers
Communication
Comorbidities
Coronavirus
Crisis Standards of Care
Depression
Head and neck cancer
Health care professionals
Healthcare access
Nursing
Patient experience
Patient-centered care
Patients
Quality improvement
Rationing
Resource scarcity
Respiratory care practitioner
Respiratory therapy
SARS-CoV-2
Safety
Speech-language pathology
Tracheostomy
Tracheotomy
Type of document
Journal Article
DOI
10.1016/j.amjoto.2022.103525
Abstract
To investigate perspectives of patients, family members, caregivers (PFC), and healthcare professionals (HCP) on tracheostomy care during the COVID-19 pandemic. The cross-sectional survey investigating barriers and facilitators to tracheostomy care was collaboratively developed by patients, family members, nurses, speech-language pathologists, respiratory care practitioners, physicians, and surgeons. The survey was distributed to the Global Tracheostomy Collaborative's learning community, and responses were analyzed. Survey respondents (n = 191) from 17 countries included individuals with a tracheostomy (85 [45 %]), families/caregivers (43 [22 %]), and diverse HCP (63 [33.0 %]). Overall, 94 % of respondents reported concern that patients with tracheostomy were at increased risk of critical illness from SARS-CoV-2 infection and COVID-19; 93 % reported fear or anxiety. With respect to prioritization of care, 38 % of PFC versus 16 % of HCP reported concern that patients with tracheostomies might not be valued or prioritized (p = 0.002). Respondents also differed in fear of contracting COVID-19 (69 % PFC vs. 49 % HCP group, p = 0.009); concern for hospitalization (55.5 % PFC vs. 27 % HCP, p < 0.001); access to medical personnel (34 % PFC vs. 14 % HCP, p = 0.005); and concern about canceled appointments (62 % PFC vs. 41 % HCP, p = 0.01). Respondents from both groups reported severe stress and fatigue, sleep deprivation, lack of breaks, and lack of support (70 % PFC vs. 65 % HCP, p = 0.54). Virtual telecare seldom met perceived needs. PFC with a tracheostomy perceived most risks more acutely than HCP in this global sample. Broad stakeholder engagement is necessary to achieve creative, patient-driven solutions to maintain connection, communication, and access for patients with a tracheostomy.
Link
Citation
American Journal of Otolaryngology 2022; 43(5): 103525
Jornal Title
American journal of otolaryngology

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