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https://ahro.austin.org.au/austinjspui/handle/1/25167| Title: | Making working from home work: reflections on adapting to change. | Austin Authors: | Khanna, Rahul ;Murnane, Tess ;Kumar, Shakira;Rolfe, Timothy ;Dimitrieski, Stephanie ;McKeown, Michael ;Ejareh Dar, Maryam ;Gavson, Laura ;Ghandi, Charu | Affiliation: | Mental Health Department of Psychiatry, University of Melbourne, Australia |
Issue Date: | Sep-2020 | Date: | 2020-09-10 | Publication information: | Australasian Psychiatry 2020; 28(5): 504-507 | Abstract: | During the COVID-19 pandemic, our mental health service experimented with working from home. The flexibility of this practice can enable improved efficiency, staff well-being and expanded operating hours in the longer term. This paper shares our experiences and makes recommendations for being a part of and leading distributed clinical teams. We saw a 3% increase in total appointment bookings and a 7% reduction in cancellations/non-attendance compared to the same period in 2019. Based on our experience and the literature, effective distributed teams have leaders that connect via video at least weekly; focus on transparency and output over micromanagement; prioritise staff relationships and err towards overcommunication. | URI: | https://ahro.austin.org.au/austinjspui/handle/1/25167 | DOI: | 10.1177/1039856220953701 | ORCID: | 0000-0002-1342-9573 | Journal: | Australasian Psychiatry | PubMed URL: | 32910690 | Type: | Journal Article | Subjects: | COVID-19 distributed teams psychiatry telepsychiatry working from home |
| Appears in Collections: | Journal articles |
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