Please use this identifier to cite or link to this item:
Title: The development of a streamlined, coordinated and sustainable evaluation methodology for a diverse chronic disease management program.
Austin Authors: Berlowitz, David J ;Graco, Marnie 
Affiliation: Institute for Breathing and Sleep, Austin Health, Heidelberg, Victoria, Australia
Northern Clinical Research Centre, The Northern Hospital, Northern Health, Cooper St, Epping, VIC 3076, Australia
Issue Date: 1-May-2010
Publication information: Australian Health Review : A Publication of the Australian Hospital Association; 34(2): 148-51
Abstract: The Northern Alliance Hospital Admission Risk Program-Chronic Disease Management comprises 13 services delivering care to those with chronic disease and older people with complex care needs, who are frequent hospital users.To develop and implement a system-wide approach to the evaluation of this existing program.The Northern Clinical Research Centre audited all existing, routinely collected administrative data within the program and then met with each service to develop service specific outcome measures. The evaluators then developed and implemented a system-wide evaluation approach to measure performance in terms of: client profile; access and entry; service efficiency; client outcomes; and hospital demand.Data are collected electronically and more than 80% are derived from existing, administrative datasets, minimising staff and client burden. Additional data include client outcomes and a health related quality of life measure. The preliminary twelve month data suggest that clients have the equivalent of 'fair' or 'poor' self-reported health status (n = 862) and the average health utility scores are significantly (P < 0.05) worse than population control data. These analyses reveal, for the first time, that the Northern Alliance Hospital Admission Risk Program-Chronic Disease Management program is targeting appropriate clients.This methodology will enable many prospective assessments to be performed including; client outcome evaluation, service model comparisons, and cost-utility analyses.This evaluation approach demonstrates the feasibility of a highly coordinated 'whole of system' evaluation. Such an approach may ultimately contribute to the development of evidence-based policy.
Gov't Doc #: 20497726
DOI: 10.1071/AH08689
Journal: Australian health review : a publication of the Australian Hospital Association
Type: Journal Article
Subjects: Chronic Disease
Disease Management
Efficiency, Organizational
Evaluation Studies as Topic
Program Development
Appears in Collections:Journal articles

Files in This Item:
File Description SizeFormat 
20497726.pdf103.29 kBAdobe PDFThumbnail
Show full item record

Page view(s)

checked on Apr 12, 2024


checked on Apr 12, 2024

Google ScholarTM


Items in AHRO are protected by copyright, with all rights reserved, unless otherwise indicated.