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dc.contributor.authorMullins, Alexandra K-
dc.contributor.authorMorris, Heather-
dc.contributor.authorBailey, Cate-
dc.contributor.authorBen-Meir, Michael-
dc.contributor.authorRankin, David-
dc.contributor.authorMousa, Mariam-
dc.contributor.authorSkouteris, Helen-
dc.identifier.citationHealth Information Science and Systems 2021; 9(1): 19en
dc.description.abstractThis study aimed to explore pharmacists' and physicians' perceptions of use, barriers to use and the healthcare outcomes associated with use of Australia's national personally controlled electronic health record-known as My Health Record-in the emergency department. A mixed methods approach was deployed, including surveys and individual semi-structured interviews. All physicians and pharmacists who work in the emergency department at Cabrini Health (a non-for-profit healthcare provider in Victoria, Australia) were invited to participate. Due to the timing of elective blocks, physician trainees were excluded from interviews. A total of 40 emergency medicine clinicians responded to the survey. Over 50% (n = 22) of all respondents had used My Health Record in the emergency department at least once. A total of 18 clinicians participated in the semi-structured interviews, which led to the identification of three themes with multiple sub-themes regarding My Health Record: (1) benefits; (2) effectiveness; and; (3) barriers. Participants reported My Health Record use in the emergency department delivers efficiencies for clinicians and has a heightened utility for complex patients, consistent with previous research conducted outside of the Australian setting. Barriers to use were revealed: outdated content, a lack of trust, a low perception of value, no patient record and multiple medical record systems. The participants in this study highlighted that training and awareness raising is needed in order to improve My Health Record use in the emergency department, a need stressed by physician's. Further observational research is required to explores meaningful MHR use at scale.en
dc.subjectElectronic health recorden
dc.subjectEmergency departmenten
dc.subjectMy health recorden
dc.subjectPatient outcomesen
dc.titlePhysicians' and pharmacists' use of My Health Record in the emergency department: results from a mixed-methods study.en
dc.typeJournal Articleen
dc.identifier.journaltitleHealth Information Science and Systemsen
dc.identifier.affiliationMonash Centre for Health Research and Implementation, School Public Health and Preventative Medicine, Monash University, Melbourne, VIC Australiaen
dc.identifier.affiliationCabrini Health, Melbourne, VIC Australiaen
dc.identifier.affiliationAustin Healthen
dc.identifier.affiliationWarwick Business School, University of Warwick, Coventry, UKen
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