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https://ahro.austin.org.au/austinjspui/handle/1/31790| Title: | Assessing the environment for engagement in health services: The Audit for Consumer Engagement (ACE) tool. | Austin Authors: | Chauhan, Ashfaq;Newman, Bronwyn;Walpola, Ramesh Lahiru;Seale, Holly;Manias, Elizabeth;Wilson, Carlene J ;Harrison, Reema | Affiliation: | Centre for Health Systems and Safety Research, Australian Institute of Health Innovation, Faculty of Medicine, Health and Human Sciences, Macquarie University, North Ryde, New South Wales, Australia. School of Population Health, Faculty of Medicine and Health, UNSW Sydney, Kensington, New South Wales, Australia. School of Nursing and Midwifery, Centre for Quality and Patient Safety Research, Institute for Health Transformation, Deakin University, Melbourne, Victoria, Australia. Olivia Newton-John Cancer Wellness and Research Centre |
Issue Date: | Oct-2022 | Date: | 2022 | Publication information: | Health Expectations 2022 | Abstract: | Although it is widely accepted that the physical environment can impact health quality and care outcomes, its impact on consumer engagement with health services has not been examined. Currently, no tools exist that assess the opportunities for consumer engagement offered within the physical environment. We aimed to develop and validate an environmental audit tool to assist health services and researchers to assess the extent to which the physical environment in health services creates and supports opportunities for consumer engagement. | URI: | https://ahro.austin.org.au/austinjspui/handle/1/31790 | DOI: | 10.1111/hex.13610 | ORCID: | 0000-0003-2762-510X 0000-0002-5147-7381 0000-0002-8609-9827 |
Journal: | Health Expectations | Start page: | 3027 | End page: | 3039 | PubMed URL: | 36307992 | ISSN: | 1369-7625 | Type: | Journal Article | Subjects: | audit tool consumer engagement facility design health service design physical environment |
| Appears in Collections: | Journal articles |
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