Austin Health

Title
Assessing the environment for engagement in health services: The Audit for Consumer Engagement (ACE) tool.
Publication Date
2022-10
Author(s)
Chauhan, Ashfaq
Newman, Bronwyn
Walpola, Ramesh Lahiru
Seale, Holly
Manias, Elizabeth
Wilson, Carlene J
Harrison, Reema
Subject
audit tool
consumer engagement
facility design
health service design
physical environment
Type of document
Journal Article
OrcId
0000-0003-2762-510X
0000-0002-5147-7381
#PLACEHOLDER_PARENT_METADATA_VALUE#
#PLACEHOLDER_PARENT_METADATA_VALUE#
#PLACEHOLDER_PARENT_METADATA_VALUE#
#PLACEHOLDER_PARENT_METADATA_VALUE#
0000-0002-8609-9827
DOI
10.1111/hex.13610
Abstract
Although it is widely accepted that the physical environment can impact health quality and care outcomes, its impact on consumer engagement with health services has not been examined. Currently, no tools exist that assess the opportunities for consumer engagement offered within the physical environment. We aimed to develop and validate an environmental audit tool to assist health services and researchers to assess the extent to which the physical environment in health services creates and supports opportunities for consumer engagement.
Link
Citation
Health Expectations 2022
Jornal Title
Health Expectations
ISSN
1369-7625

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