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dc.contributor.authorMasser, Barbara M-
dc.contributor.authorBove, Liliana L-
dc.contributor.authorWhite, Katherine M-
dc.contributor.authorBagot, Kathleen L-
dc.identifier.citationTransfusion 2016; 56(3): 605-613en_US
dc.description.abstractBACKGROUND: Negative donation experiences, including vasovagal reactions, deter donor retention. However, whether this deterrence effect varies as a function of whole blood (WB) donation history and requests to donate the same or a different product remains unclear. STUDY DESIGN AND METHODS: The responses of 894 eligible WB donors who had been approached to convert to plasmapheresis and 954 eligible first-time plasmapheresis donors who had been surveyed on their last donation experience and their intention to donate plasma were considered. This information was matched with individual vasovagal reaction records, deferral category, WB donation history, and subsequent donation behavioral data obtained from the blood collection agency. RESULTS: Path analysis indicated that the application of a deferral and an officially recorded vasovagal reaction decreased donors' intentions to continue plasmapheresis donation, but had no effect on WB donors' intentions to convert to plasmapheresis. Consistent with past findings, vasovagal reactions occurred more frequently with female and inexperienced donors. CONCLUSION: Experiencing vasovagal reactions and deferrals may not universally deter donors from continuing to donate. Rather, the offer to convert to another form of donation-in this instance, plasmapheresis-after experiencing a negative donation event while donating WB may be sufficient to eliminate the deterrence effect on retention.en_US
dc.subjectBlood Donorsen_US
dc.titleNegative experiences and donor return: an examination of the role of asking for something differenten_US
dc.typeJournal Articleen_US
dc.identifier.affiliationAustin Health, Heidelberg, Victoria, Australiaen_US
dc.identifier.affiliationSchool of Psychology, McElwain Building, University of Queensland, St Lucia, Queensland, Australiaen_US
dc.identifier.affiliationResearch & Development, Australian Red Cross Blood Service, Brisbane, Queensland, Australiaen_US
dc.identifier.affiliationDepartment of Management and Marketing, University of Melbourne, Melbourne, Victoria, Australiaen_US
dc.identifier.affiliationSchool of Psychology and Counselling, Queensland University of Technology, Brisbane, Queensland, Australiaen_US
dc.identifier.affiliationPublic Health, Florey Institute of Neuroscience and Mental Health, Heidelberg, Victoria, Australiaen_US
dc.identifier.affiliationTranslational Public Health and Evaluation Division, School of Clinical Sciences, Faculty of Medicine, Nursing and Health Science, Monash University, Melbourne, Victoria, Australiaen_US
dc.type.austinJournal Articleen_US
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item.openairetypeJournal Article-
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