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Title: kNOw workplace violence: developing programs for managing the risk of aggression in the health care setting.
Austin Authors: Forster, John A;Petty, Mark T;Schleiger, Colin;Walters, Helen C
Affiliation: Austin Health, Heidelberg, Victoria, Australia
Issue Date: 3-Oct-2005
Publication information: Medical Journal of Australia; 183(7): 357-61
Abstract: Strategies to prevent and manage violence and aggression in the health care setting have become a primary health and safety issue. A series of vignettes are provided to highlight key elements in developing a program for preventing behavioural violence and aggression in a tertiary hospital. Key components of the program include staff education and training, risk assessment and management practices, the use of patient contracts and policy development. The program aims to integrate and balance occupational health and safety obligations to staff with the duty of care owed to patients.
Gov't Doc #: 16201953
Type: Journal Article
Subjects: Adult
Aged, 80 and over
Health Personnel
Mental Health Services.organization & administration
Middle Aged
Occupational Exposure.prevention & control
Occupational Health
Professional-Family Relations
Professional-Patient Relations
Program Development.methods
Risk Assessment.methods
Risk Management.methods
Violence.prevention & control
Appears in Collections:Journal articles

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